Making a booking on HelloCity is designed to be straightforward, connecting you directly with local service providers for a personalized experience. Here's a step-by-step guide to the process:
1. Become a Verified Member (Highly Recommended): While verification isn't a strict requirement to use HelloCity, we want to give you the best possible chance of having your booking requests accepted. Most service providers prefer to meet travelers who are verified, as it means we've confirmed you are who you say you are, building a stronger foundation of trust. We highly recommend you become a verified member to significantly increase your likelihood of being accepted as a guest. You can easily do that here [Link to Verification Page].
2. Search for Your Destination: Begin by searching for the specific city you're traveling or relocating to. This will bring up a list of local service providers in that area.
3. Discover Local Providers: Once you have your search results, utilize our filters to narrow down your options and identify locals who share your interests or offer services that align with your needs.
4. Initiate a Request: When you find a local provider you're interested in, we recommend selecting your preferred range of dates and then clicking the "Request" button. You'll then be prompted to compose a message. In this message, please include details about what you're looking for, your interests, and your budget, to help the provider tailor their offer.
Alternatively: You can simply click the "Contact" button on a provider's profile to send them a direct message without specifying dates upfront.
5. Receive a Personalized Offer: Upon receiving your message, potential hosts will collect the necessary information and work on organizing a personalized trip or service package just for you, and for your friends and family if they're joining. This offer will include a final booking price.
6. Confirm Your Booking: If you're satisfied with the personalized offer and price, you'll click the "Book Now" button. After confirming, your booking request will be officially confirmed.
Important Payment Information: Please keep in mind that our policy is designed for your flexibility: you can make the payment when you meet the service provider, or by any other means you and your local provider mutually agree upon. For a full understanding of our payment guidelines, please refer to our Pricing, Payments, & Cancellation Policy here.
A Note on Availability: Finally, it's important to remember that all service providers on HelloCity manage their own schedules. Therefore, they may not always be available on your initially requested dates or times. We recommend contacting several providers until you find someone who best matches your specific needs and availability.